Welcome to orgenik.com. This website is owned and operated by ORGENIK E-COMMERCE PRIVATE LIMITED. By visiting our website and accessing the information, resources, services, products, and tools we provide, you read, understand, and agree to accept and adhere to the following terms and conditions as stated in this policy.

The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to Orgenik.com and the terms "Visitor" / "User" / "You" refer to the users.

This page states the Terms and Conditions under which you (Visitor) may visit this website www.orgenik.com. Kindly please read this page carefully. If you do not accept or agree with the Terms and Conditions stated here, we would request you to exit this site. The Orgenik E-Commerce Pvt. Ltd. reserve their respective rights to revise these Terms and Conditions at any time without prior notice. You should visit this page periodically to re-appraise yourself of the Terms and Conditions because they are binding on all users of this Website.

In the event where the modified Terms & Conditions is not acceptable to you, you should immediately discontinue using our service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.

The terms & conditions mentioned here are decided by Orgenik & you are accepting to buy or sell on this website, confirms that you have read the terms & conditions properly & understood the same.

Use of Content:

All logos, brands, marks headings, labels, names, signatures, numerals, shapes, images, or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned or used under license, orgenik.com which is featured on this website. The use of these properties or any other content on this site, except as provided in these terms and conditions or the site content, is strictly prohibited.

You may not sell or modify the content of this website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organization's or entity’s written permission.

We are not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third-party websites, you do so entirely at your own risk. Also, we do not take any responsibility for the content, images & other materials of such sites.

Prohibition of following purposes:

Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material. Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations, or code of practice.

Gaining illegal access to other computer systems.

Interfering with any other person's use or enjoyment of the Site. Breaching any applicable laws;

Interfering or disrupting networks or web sites connected to the Site.

Making, transmitting, or storing electronic copies of materials protected by copyright without the permission of the owner.


The User unilaterally agrees to indemnify and hold harmless, without objection, the Company, its officers, directors, employees, agents, and successor from and against any and all claims, liabilities, damages, losses, costs, and expenses, including attorney's fees, caused by or arising out of claims based upon your actions. We take no such responsibilities to handle any of your fees.


You agree that neither Orgenik E-commerce Pvt. Ltd. nor our group companies, directors, officers, or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for the cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages. 

The User further agrees that we shall not be liable for any damages arising from interruption, suspension, or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent. 

The User agrees that we shall not be responsible or liable to the user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event, shall the Company's total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.

Services Overview:

To access our key resources, you have to register on our website Orgenik.com and provide certain information about yourself (such as identification, email, phone number, contact details, etc.) as part of the registration process, or as part of your ability to use the resources, we may collect your information. You agree that any information you provide will always be accurate, correct and up to date.  We assure not to use any information for any other use than to acknowledge you or market Orgenik products’ launch & upcoming ones. We also have a cookies policy that will prompt you while visiting the website.

Account and Registration Obligation:

All buyers will have to register and login to place orders on the website. You have to keep your account and registration details current and correct for communications related to your purchases from the site along with your address and pin-code number as that will be too essential for us to deliver any order within the specified time. By agreeing to the terms and conditions, the customer agrees to receive promotional communication and newsletters upon registration. The customer can opt-out either by unsubscribing in "My Account" or by contacting customer service.


Our services would be available to only selected geographies in India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents, etc. are not eligible to use our service. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use our service only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. We doesn’t sell any such products which are harmful or not to be viewed by minors.

Password and Security:

When you register to use the website you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted from your Orgenik account. If you know or suspect that someone else knows your password you should notify us by contacting us immediately. We would also suggest that you also change your password immediately through the “My Account” section of the website.

If the Orgenik team has reason to believe that there is likely to be a breach of security or misuse of the Orgenik website, we may suspend or cancel your account.


All the products listed on our website will be sold at MRP unless otherwise specified. The “Total Amount” mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate daily, but some of the commodities and fresh food prices do change daily, in such case, the price on which the order is placed will be considered as final. In case the prices are higher or lower on the date of delivery, then no additional charges will be collected or refunded as the case may be at the time of the delivery of the order. The prices might differ if you have added the product into the cart & not proceeded to buy or made the payment.

Cancellation by Site / Customer:

You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service, before the order is dispatched & you received a notification of the same. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions of customers and would deny access to them or cancel any orders placed by them. Such customers will not be able to buy any product in the blacklisting time frame from the website.

Returns & Refunds:

We have a "no questions asked return and refund policy" as www.orgenik.com is a buyer-centric platform where we give a dais to the vendors lacking online presence & reach. This entitles all our customers to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product, in case of product is received damaged or stale. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the site. This can be used to pay your subsequent buying invoices.

You Agree & Confirm:

In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by us for redelivery shall be claimed from you. In such a case, the courier charges/delivery charges will have to be borne by you again.

You will provide authentic and true information in all instances where such information is requested of you. Orgenik reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and/or other affiliated websites without prior intimation whatsoever. Orgenik holds the right to cancel your membership in case of such evidences repeatedly.

You authorise www.orgenik.com to contact you for any transactional purposes related to your order/account. Be it with email / tele-calling or a message. That you are accessing the services available on this website and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this website. That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.That before placing an order you will check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale included in the item's description.


We have made every effort to display the colors of our products that appear on the Website as accurately as possible & as given by our vendors. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. We assure you the colors of the product are actual shown on the website.

Governing Law & Jurisdiction:

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Ahmedabad - Gujarat shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Orgenik and his/her decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Ahmedabad. The High Court of judicature at Ahmedabad alone shall have the jurisdiction and the Laws of India shall apply.

Irrespective of the buyers, users’ residing & business address, the jurisdiction will be only considered of Ahmedabad.

Reviews, Feedbacks & Submissions:

All reviews, comments, feedbacks, emails, suggestions, ideas, and other submissions disclosed, submitted, or offered to the website on or by Orgenik.com or otherwise disclosed, submitted, or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain the property of Orgenik. Thus, Orgenik owns exclusively all rights, titles, and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Orgenik will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way.

Objectionable Material:

You understand that by using our service, you may encounter content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such. You agree to use our website and any of our services at your sole risk and that to the fullest extent permitted under applicable law, Orgenik and/or www.orgenik.com and its affiliates shall have no liability to you for content that may be deemed offensive, indecent, or objectionable to you.


This User Agreement is effective unless and until terminated by Orgenik or you. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. Orgenik may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny your access to the Site, such termination will be without any liability to Orgenik. Upon any such termination of the User Agreement by either you or by Orgenik, you must immediately destroy all materials downloaded or otherwise obtained from this website as well as all copies of such materials.

Disclaimer of Consequential Damages:

In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website Material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.